Novotel Джакарта Площать Манга-Дуа 4 звезды

Заботясь о безопасности и комфорте гостей, мы приняли жесткие меры в соответствии с требованиями правительства и санитарными рекомендациями ALLSAFE от ACCOR. Гости могут заказывать еду из ресторанов и баров в номер или брать на вынос. Бассейн и фитнес-центр закрыты. В каждом номере есть мини-бар, а все необходимые удобства предоставляются по запросу.

Гарантия лучшей цены Как это работает?

• Бассейн

The hotel has a pool

The hotel has a parking

The hotel has shuttles

The hotel has a restaurant

The hotel is accessible for people with reduced mobility

The hotel has well-being services

Novotel Джакарта Площать Манга-Дуа

Отель, который делает каждый момент запоминающимся

Surrounded by business area with shopping and entertainment center, experience the new level of business and leisure stay within 362 new renovated room and upgraded facilities.

Великолепный отель среднего класса Novotel Мангга Дуа Сквер расположен в деловом и развлекательном районе северной Джакарты. В отеле 362 номера и обновленный олимпийский бассейн, который никого не оставит равнодушным. Ресторан Food Exchange предлагает гостям насладиться блюдами международной кухни, а также общением. Для проведения деловых встреч и светских мероприятий в отеле оборудованы 18 конференц-залов вместимостью до 1800 человек

You are looking for a hotel in Jakarta for leisure or busines? Novotel Jakarta Mangga Dua Square serves as a convenient base to explore the city. Close to Business Centre and Near Harbour to explore the tropical atmosphere of Thousand Islands .

Novotel Jakarta Mangga Dua Square is strategically located close to shopping area, remarkable landmark of Jakarta Old City, the biggest amusement eco-park Taman Impian Jaya Ancol and surrounding by many place of tourist attraction

Особенности отеля

Спа-салон и фитнес-центр

Большой бальный зал вместимостью до 1000 человек

Золотой треугольник расположен в 30 минутах поездки на автомобиле

Аэропорт Сукарно-Хатта расположен в 30 минутах поездки на автомобиле

Расположение отеля

Jalan Gunung Sahari Raya No 1 14420 ДЖАКАРТА Индонезия

Факс: +62 21 62312900

Контактный адрес электронной почты: H5704@accor.com

Щелкните, чтобы скопировать адрес электронной почты

TRANSJAKARTA: ANCOL / KOTA MANGGA DUA

SOEKARNO-HATTA INTL. AIRPORT На расстоянии 20 км / 12,43 миль - Шаттл к оплате

GAMBIR RAILWAY STATION На расстоянии 5 км / 3 миль

Гостиничные услуги

• Бассейн
• Парковка
• Трансфер
• Ресторан
• Отель, оборудованный для доступа на инвалидных креслах
• Оздоровительные процедуры
• Кондиционер
• Wi-Fi
• Завтрак
• Бар
• Помещения для деловых встреч

Food Exchage — это позитивное место, где можно попробовать еду со всего мира. Отдохните после напряженного дня и побалуйте себя бесподобными блюдами. Предлагается шведский стол меню а ля карт.

Откройте для себя EatBar! Это уютное и дружелюбное место, где вы сможете насладиться напитками, а также простыми и здоровыми блюдами. В Gourmet Bar Вас ждет не только современная и успокаивающая атмосфера, но также всегда что-то новое.

Наши номера

Просторные номера Новотель с современными интерьерами и всеми необходимыми удобствами — это прекрасное место для жизни и работы. .

Номер для людей с ограниченными возможностями

• Максимальное количество гостей: x 3
• Площадь: От 32 m² / 344 sq ft
• Виды: Вид на сад, Боковой вид на бассейн Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Минеральная вода в номере бесплатно
• Возможность приготовления чая/кофе
• Цветное спутниковое/кабельное ТВ(. )

Номер для людей с ограниченными возможностями

• Максимальное количество гостей: x 3
• Площадь: От 32 m² / 344 sq ft
• Виды: Вид на сад, Боковой вид на бассейн Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Минеральная вода в номере бесплатно
• Возможность приготовления чая/кофе
• Цветное спутниковое/кабельное ТВ(. )

Номер для людей с ограниченными возможностями

• Максимальное количество гостей: x 4
• Площадь: От 43 m² / 462 sq ft
• Виды: Боковой вид на город Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Минеральная вода в номере бесплатно
• Возможность приготовления чая/кофе
• Цветное спутниковое/кабельное ТВ(. )

Номер для людей с ограниченными возможностями

• Максимальное количество гостей: x 3
• Площадь: От 30 m² / 322 sq ft
• Виды: Вид на сад, Боковой вид на бассейн Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Минеральная вода в номере бесплатно
• Возможность приготовления чая/кофе
• Цветное спутниковое/кабельное ТВ(. )

Номер для людей с ограниченными возможностями

• Максимальное количество гостей: x 3
• Площадь: От 30 m² / 322 sq ft
• Виды: Вид на сад, Боковой вид на бассейн Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Минеральная вода в номере бесплатно
• Возможность приготовления чая/кофе
• Цветное спутниковое/кабельное ТВ(. )

Номер для людей с ограниченными возможностями

• Максимальное количество гостей: x 4
• Площадь: От 48 m² / 516 sq ft

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Минеральная вода в номере бесплатно
• Возможность приготовления чая/кофе
• Цветное спутниковое/кабельное ТВ(. )

Номер для людей с ограниченными возможностями

• Максимальное количество гостей: x 4
• Площадь: От 80 m² / 861 sq ft
• Виды: Вид на сад, Боковой вид на бассейн Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Минеральная вода в номере бесплатно
• Возможность приготовления чая/кофе
• Цветное спутниковое/кабельное ТВ(. )

Номер для людей с ограниченными возможностями

• Максимальное количество гостей: x 4
• Площадь: От 80 m² / 861 sq ft
• Виды: Боковой вид на город Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Минеральная вода в номере бесплатно
• Возможность приготовления чая/кофе
• Цветное спутниковое/кабельное ТВ(. )

Номер для людей с ограниченными возможностями

• Максимальное количество гостей: x 4
• Площадь: От 60 m² / 645 sq ft

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Минеральная вода в номере бесплатно
• Возможность приготовления чая/кофе
• Цветное спутниковое/кабельное ТВ(. )

Номер для людей с ограниченными возможностями

• Максимальное количество гостей: x 4
• Площадь: От 90 m² / 968 sq ft

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Минеральная вода в номере бесплатно
• Возможность приготовления чая/кофе
• Цветное спутниковое/кабельное ТВ(. )

Номер для людей с ограниченными возможностями

• Максимальное количество гостей: x 4
• Площадь: От 71 m² / 764 sq ft
• Виды: Боковой вид на бассейн Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Минеральная вода в номере бесплатно
• Возможность приготовления чая/кофе
• Цветное спутниковое/кабельное ТВ(. )

Отзывы наших гостей о Novotel Джакарта Площать Манга-Дуа

Реальные отзывы гостей, которые останавливались в нашем отеле

Рейтинг ALL 4.3/5 Отзывов: 5 500

Рейтинг TripAdvisor 4.0/5 Отзывов: 2 129

Good choice for staying with large group

Примечание: Tripadvisor 5.0/5

Andreas T 30.12.2021 Реальные отзывы TripAdvisor

I stayed in the hotel with my family and the other families with total 5 rooms. The room was spacious, really suits for family. I held a group meeting on the first day, and I would say thanks to pak Rochim and pak Ganjar for their support in providing the dinner for us. We love the food during breakfast and also the large swimming pool.

Примечание: отзывы клиентов 3.0/5

Olga Деловые путешественники - 08.11.2021 Проверенные отзывы - ALL

Удобный номер и вежливый персонал, но грязно.

Dear Olga T., Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback , especially about our cleanliness is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns , and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rifqi Duty Manager

A memorable 2 nights in Novotel Mangga Dua square

Примечание: Tripadvisor 5.0/5

ptcds Деловые путешественники - 01.03.2021 Реальные отзывы TripAdvisor

Good evening, I would like to share my experience 2 nights stay with Novotel Mangga Dua Square Jakarta. As a Platinum member, I would recommended this four stars hotel for businesses, travellers and staycation holiday. They provide with 5 stars excellent services, especially thanks to Ms. Eva (receptionist), Mr. Lutfi, (restaurant) and Mr. Danny (room service) and others. They were really helpful and satisfaction serviced during my stays. The room also big, get free upgrade to the suite room, the hot top bath also similar like Jacuzzi, working perfectly normal. Definitely will come back again. Thanks once again, good job everyone, appreciated with Smile 😀

Spending Old & New

Примечание: Tripadvisor 4.0/5

MissGC81 10.01.2021 Реальные отзывы TripAdvisor

Overalls ok fromcheckin until checkout and room Service also fast response and very helpful. Only the bathroom, when I want to go take a bath in the next day. The water very dirty I don't why but the staff just said open all the tab until all the water clear back by it self. It's waste our time for this things more than 1 hours. 😞

Dear MissGC81, Thank you for staying with us, we are glad to know that our team treat you well when you stayed in. Thank you for your feedback regarding the water condition, this feedback will serve as an encouragement to us, as we strive to continuously maintain the quality of our services. Once again thank you for sharing your experience and we are waiting for your next stay with us and hope it will be more great and memorable in the near future.

the most uncomfortable staycation i’ve ever had

Примечание: Tripadvisor 2.0/5

felliciajuliani2 04.01.2021 Реальные отзывы TripAdvisor

firstly i already checked in online but have to queuing , register and payment for almost 30 mins ( i already paid online but they said its not charged yet ) they didnt inform us before that the hotel was used for isolation for covid 19 ( divided in all floors , why dont just used some floors , its concerned me because of the AC central ) they told us right when we checked in so we didnt have a choice nor anyplace to go. requested for non smoking room and they gave me smoking room ( told me that its been empty for 2 days but the corridors and everytime i opened the door smells so bad ) . Drunk peoples in the next room very noisy in 2-7am and banging the doors so loud that disturbed everyone in the floors but so slow handled . overall im so disappointed

DearFelliciajuliani2 First and foremost I would like to thank you very much for your review of your recent stay at our hotel. Your feedback and comments are extremely valuable to us, as we always strive to improve with each and every stay. I sincerely apologize for about aspects of your stay that does not meet your expectations. We have done internal evaluations to ensure that this issue will not happen in the future. I hope that I can convince you to change your mind about another visit to our hotel. It would be a pleasure to personally welcome you back to our new and improved hotel. With best regard Lian Irene Assistant Front Office Manager

Best Combination of Quality and Price

Примечание: Tripadvisor 5.0/5

Andre_manalu 04.11.2020 Реальные отзывы TripAdvisor

I've been in love with this hotel for a long time now, as they always keep their quality maintained and the staffs are just wonderfully kind. To spend time with family or to do some business stuffs with colleagues, I will be back again and again to this hotel. Even one of my coworker thought that the hotel is a 5-star hotel (they are now still listed as a 4-star). Well, all I can tell is that the quality is already 5-star, but with much cheaper price than any other 4-star hotels. This is a "must-try-hotel" in Jakarta, both for business or leisure.

Dear Andre_Manalu, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a positive review for your experience. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Natasha Koesman Asst.Guest Experience Manager

Good value, But they need to improve their service

Примечание: Tripadvisor 2.0/5

BrianF3281 03.11.2020 Реальные отзывы TripAdvisor

Overall the hotel is good, but they should improve their service. There are rest staff who are ignorant when we called several times (we didn't know he is on call, but he shouldn't ignore). Requesting a plate from a restaurant took more than 15 minutes. When i asked to check the room for missed items, it took more than 30 minutes. I think they should work faster in serving. 4 star hotel but service like 2 star

Dear BrianF3281, First of all thank you for staying at Novotel Jakarta Mangga Dua Square and share your experience with us. We regret to know that your experience didn't met your expectations. We have addressed this to all of our team especially F&B and Housekeeping team as an encouragement to improve the quality of services. It was such a pleasure for us to have you in our Hotel and be at your service during your stay, Our Duty Manager have personally approached you regarding this matter since your feed back is very important for us. We confirmed your next stay with us will be Upgraded as per details discussion and for further more please feel free to contact us to arrange your next inquiries so we can provide you a better stay and hope you will have more memorable experience with us in the near future. Once again we apologized for the inconveniences you might have encountered during your stay, All of us are looking forward to welcoming you again in our Hotel. Sincerely, Natasha Koesman Asst.Guest Experience Manager.

Примечание: Tripadvisor 4.0/5

mrdwiyanto 20.10.2020 Реальные отзывы TripAdvisor

Nice stay, indulged by excellent services but wifi connection in my room was so poor due to poor range. Hope the hotel management would improve this matter. But afterall i will stay again in Novotel Mangga Dua Square

Dear mrdwiyanto, Thank you for staying at Novotel Jakarta Mangga Dua Square and share your recent experience with us. We are glad to know that your overall experience was good, unfortunately there was 1 negative point that our team should highlight regarding the WiFi connection. We deeply apologize for the inconvenience and for sure we would share this with our IT team to prevent this happening in the future. Furthermore, It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Natasha Koesman Asst Guest Experience Manager.

Worst reservation experiences

Примечание: Tripadvisor 1.0/5

yudytjahjono Деловые путешественники - 24.09.2020 Реальные отзывы TripAdvisor

I have stayed at this hotel for 2 (two) nights, booked executive suites room (number 7143) with accor-megatix promo voucher. Due to non-refundable voucher policy, I have consulted with reservation team to choose the right booking tarif and determine how much voucher I should purchase. Unfortunatelly I did not notice the name of the staff. One day before check-in, i called the hotel reservation staff again to reconfirm my reservation and to validate my voucher. Surprisingly, they rejected my bookings and forced me to re-book again with more expensive booking tarifs due to Voucher’s regulation. The reservation staffs was lacking many information regarding this voucher, and SADLY the guest should bare the risk resulted through their Under-Knowledge behaviour. I was forced to book again due to voucher’s non-refundable policy and fixed business schedule. Additionaly, many hospitality aspects was lacking despite of COVID-19 situation, such as: lack intuitive of concierge personel to bring in and take out luggage, no bath robes, no dialy mineral water, and water leakage in bathroom rooftop. 3 days after my departures, a duty manager called Mrs Lian called me and intended to reduce my traumatic experiences with this hotel. She offered me free upgrade to Suites room for my next booking with any kind of lowest booking price. I am gladly accepted the offer. Right now I am still waiting for her detailed written statement to avoid further misunderstanding. To other traveller which intended to book this hotel: please be meticulous and careful, especially by choosing the promotional tarifs. This hotel’s reservation staff is not well trained. You should demand written statement to avoid the trauma which I’ve experienced.

Dear yudytjahjono, First of all thank you for staying at Novotel Jakarta Mangga Dua Square and share your experience with us. On behalf of Novotel Jakarta Mangga Dua Square, I want to extend my sincerest apologies for the negative experience that you had with our reservation staff. We are very sorry for what happened, we know a mistake like this can be very upsetting when you found some unclear information that probably could ruin your plans. Therefore, We have addressed this to all of our team especially Reservation team as an encouragement to improve the quality of services. We also regret to know your stay experience didn't met your expectations. We are temporarily set up only one pax of amenities in the room and additional item will be upon request in addition to sanitizing procedures in our Hotel. This is one more step we can all take to prevent the spread of Covid-19. It was such a pleasure for us to have you in our Hotel and be at your service during your stay, Mrs.Lian our Asst.Front Office Manager have personally approached you regarding this matter since your feed back is very important for us. We confirmed your next stay with us will be Upgraded as per details discussion with Mrs.Lian and for further more Mrs.Lian will get back to you to arrange your next inquiries so we can provide you a better stay and hope you will have more memorable experience with us in the near future. All of us are looking forward to welcoming you in our hotel. Sincerely, Nathasya Koesman Asst.Guest Experience Manager.

Good Hotel and Perfect Location

Примечание: Tripadvisor 4.0/5

R_Wido 09.07.2020 Реальные отзывы TripAdvisor

Novotel Mangga Dua have perfect location, it’s next step to Mangga Dua Square Mall. Room clean and comfy, as member ALL Accor we got room upgrade during our stay. Fast during checkin and checkout and handled by professional staff in the front desk. This hotel have good facilities, you can swim in large pool and they have fitness centre next to their business center. During this new normal period the executive lounge closed but the hotel provide evening cocktail in the gourmet bar. Restaurant ambience is great as well as friendly and attentive staff in this premises but I believe they need to improve food quality since I have twice bad experience with the food during my dinner. And the last one is not all staff have good attitude especially the lady in the business centre she is so rude, I do believe that as part of their service the staff attitude is one of the crucial thing. Hopefully the management could improve the staff attitude so the hotel could deliver superior services for every guest even in the new normal conditions.